Digital Disruption

The age of Digital disruption represents both a challenge and an opportunity for traditional telecoms companies who will be threatened more and more by small, but faster growing innovative companies. To survive and prosper, these established companies need to adopt new business models, provide new services and invest in new operational processes and systems while leveraging and modernizing their existing infrastructure.

Cloud Computing

By 2020, almost 15 percent of operators surveyed by the TM Forum said they expect to migrate all their BSS to the cloud, compared to 4 percent in 2016. And 44 percent believe that more than half of all BSS will be in the cloud by 2020.

5G, NFV and SDN

5G, Network functions virtualization (NFV) and software-defined networking (SDN) is combining to provide innovative and leading Service Providers with both incremental revenue-generation opportunities and cost savings. This has required an overhaul in Service Assurance processes and B/OSS architecture. However, the future is bright for these Service Providers.

The BIG Issues

Communication Service Providers are being overwhelmed by a host of big issues including Big Data, Internet of Things and Artificial Intelligence. To ignore or embrace will be the difference between survival, revival and growth. Across the globe, there are many examples of successful embracement which should be the first port of call for Service Providers developing a strategic plan.


It is no coincidence that service providers deploying Microservice architectures and solutions are large, established Service Providers intent on becoming innovative and agile, and delivering customer experience that matches web-scale companies. Many of these Service Providers have successfully deployed Microservice architectures and established in-house Microservices development approaches and are also filtering software vendors that have also embraced Microservices.

Transforming Client Operations to Support a Connected World

Working with many of the world’s leading Communication Service Providers, the Agile Network Systems team has over two decades of of experience in helping organisations transform their operations through the deployment of modern B/OSS platform architectures and adoption of leading practices and standards. Our core consulting team, combined with our extensive network of associate consultants, enable us to offer our clients a one-stop-shop for expertise and experience across a broad range of operational domains and transformational topics.

Experienced-based Advisory

Utilising our extensive telecoms industry experience and knowledge, Agile Network consultants can assist our clients in many ways, whether the requirement is for assistance with a small tactical project or a large transformational program. Relevant to the telecoms market and digital disruption, our consultants have expertise in program management, process reengineering, requirements analysis and solution design. We are also well-versed and qualified in industry best practises and standards.

OS3 Frameworks

Designed specifically for the Communication Service Provider industry, OSFrameworks helps companies to recognize both the value of the ITIL Service Management framework and the very distinct processes embodied in the TM Forum Business Process Framework (eTOM).

Industry Best Practices and Standards

A key aspect of our consulting approach is to help our clients leverage relevant industry best practices and standards. All Agile team members have a level of accreditation in both TM Forum Frameworx and ITIL.

The TM Forum develops and maintains the Frameworx set of standards which includes the Business Process Frameworks, Information Frameworks, Application Frameworks, Integration Framework and Business Metrics
The itSMF provides an accessible network of industry experts, information sources and events to help address IT service management issues and help you achieve the agile design of technology enabled enterprise services and delivery of high quality, consistent IT service internally and externally through the adoption of “best practice”